Contact Your Online Garden Centre Team:
Welcome to The Internet Gardener Ltd. Should you have any queries regarding our website or an order placed, please do not hesitate to contact the team via the methods listed below:
Head Office:
The Internet Gardener Ltd
Unit 2
Daleside House
Park Road East
Calverton
Nottinghamshire
NG14 6LL
General email:

Telephone number: 08450 941707
Fax number: 08708 362389
Registered Business Number: 5729164
VAT registration number: 882896359
We aim to respond to all e-mails and faxes regarding customer service within 48hours, and posted comments within 7 days however please allow a little extra during busy periods.
For all enquiries regarding the WEEE regulations, please see details below:
WEEE Regulation 2006
WEEE Regulations:
The Waste Electrical and Electronic Equipment (WEEE) Directive is now U K law. The
legislation aims to make producers pay for the collection, treatment
and recovery of waste electrical equipment. The
regulations also mean that suppliers of equipment like high street shops
and internet retailers must allow consumers to return their waste
equipment free of charge.
The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK
Much of the UK WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.
Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.
Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going
into landfill sites.
We are obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when
you buy from us a new Electrical or Electronic product.
For example, if a customer bought a new EEE item from
us we would accept their old WEEE item and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.
Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown
below:

Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.
Under the above regulations we will accept at our business address (weekdays only from 12.30pm to 4.00pm) old electrical equipment on a one for one basis for new purchases of equipment of equal type to the new purchase. As all of the electrical equipment we distribute comes from intermediary stockists via various couriers, it is impractical to return old equipment with the courier service making the final delivery.